Swissôtel Makkah | فندق سويس اوتل مكه

السلام عليكم

Hello There

Swissotel Makkah

قبل اسبوع تقريبا سافرت للسعودية للعمرة و حجزت في فندق سويس اوتل اللي يعتبر (جديد) المفروض و يعتبر برج من ابراج الساعة و فاتح رمضان اللي طاف يعني مو من وقت بعيد بس هذي اول و اخر مرة ادش هذا الفندق السيء الحين بقولكم قصتي معاهم من الاول : وصلت الحمدلله دشيت الفندق تعجبت لأنه اول فندق اشوفه مافيه لوبي على طول الاستقبال رحت راويتهم الحجز وعطوني غرفة دشيت حطيت اغراضي و رحت اعتمر يوم رديت ولا صوت الحفريات عندنا حاولت اسكر الدريشة ما تتسكر ولا القفل مكسور و فجأة تطفي علينا الكهرباء و كل ساعة طافي تلفون الفندق و التلفزيون و الانترنت رحنالهم ثاني يوم كلمناهم الصبح قالولنا تعالوا الظهر رحنا الظهر ما سوولنا شي انا قلت كلها يومين و تخلص ان شاء الله صار الليل الاهل يواعه ادق تلفون ما يدق نزلنا قلنالهم و نقلونا ٣ غرف و كلهم مو مثل حجزنا و اللي مكسرة و ما يشتغل فيها شي اخر شي يانا مديرهم شاف الغرفة بعدين ودانا غرفة نفس حجزنا المهم دشيت اخذ شور فجأة حشت الستاند مال الشور ولا يطيح (ملزق بعلج)  من الضيق حشته و الشامبو طاح ما ادري شلون المهم كان فندق تعيس و تقيمي من ١٠ اعطيه ٤

الخدمة: ٣/١٠ – الغرف: ٤/١٠ 

ما انصحكم تروحون له كلش 

Before a Week i traveled to KSA for Omra and i booked Swissôtel because it is considered (New) and it is one of Makkah Towers it was opened in Ramadan so it is not a long time and this is the first a the last time i get in this BAD Hotel Now i am going to tell you my Story: i arrived there i got in the hotel i was surprised when i entered it because it is the first hotel without a lobby directly to Reception i checked in put my stuff in the room and go out to do Omra and when i came back i hear Digging sounds and when i tried to close the window the lock is broken and Suddenly the electricity cuts off and every second the Hotel phone , the internet and the TV go off i went the other day to the reception in the morning they said come at noon i said sure came back at noon they did NOTHING AT ALL i said to my Family it is only 2 days it’ll pass rapidly but at night my family were starving so i pick up the phone to call room service but the phone is DEAD i got down and talked to them they transferred us to 3 Different rooms that are not like our Reservation and all the 3 rooms were awful everything in them was broken and nothing works then i talked to the manager who came to see the room then he transferred us to another room so a total of 4 rooms but it was matching our reservation but when i go to take a shower and pull the hose the whole shower stand falls of (Glued with Gum) and the shampo falls of i don’t know how anyways the whole hotel was BAD and my rating from 10 i give it 4

Service: 3/10 – Rooms: 4/10

i Don’t Recommend that you book there

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